Everyone aims to be strategic, yet redundancy is often viewed negatively. But what if there was a way you could be strategically redundant to protect your dealership from potential legal issues?
Strategic redundancy involves adding extra layers of defense in critical areas. Taking protective measures now, even those deemed unnecessary can help safeguard your dealership from potential legal issues in the future.
Let’s discuss optional products and services, a significant focus for the Federal Trade Commission. Does your F&I menu clearly indicate that these items are optional? Is there potential for misunderstandings? If so, your dealership might face legal issues due to perceived miscommunication.
By using strategic redundancy, such as providing a form that clearly documents which products and services are not required for purchase, you can maintain clarity for your customer while protecting your business.
It’s better to be safe than sorry when it comes to your dealership. While you can train your employees and establish standardized processes, a single moment of human error can lead to unwanted legal issues. Unlike conversations that vary from sale to sale, your F&I documents are consistent. They provide a solid foundation that reduces compliance risks. Protect your business by implementing strategic redundancy in your F&I office.
We have experienced Compliance Consultants across the country ready to review your F&I documents. Take advantage of a free LAW® F&I Document Review today.